This Privacy Policy (the "Policy") explains how Edulume Inc. ("Edulume", "the Company", "we", "us" or "our") collects, uses, and shares data in connection with the Edulume web app (app.edulume.com), www.edulume.com website and all of our other properties, products, and services (the "Services"). Your use of the Services is subject to this Policy as well as our Terms of Service.
High Level Summary
- Edulume Inc. is a company that operates https://edulume.com/ and provides AI-powered Learning Management System services.
We collect personal data necessary to provide educational services, including name, email address, learning activity, and assessment data.
We use your data to recommend content, provide analytics to educators, and help learners improve over time through AI-powered insights.
We implement industry-standard security measures including encryption, session management, and regular security audits to keep your data safe.
Your data is retained as long as you or your organization uses our Services. Organizations may retain data as long as they require. After account deletion, personal data is removed within 30 days.
You have full control over your data with rights to access, export, correct, and delete your information at any time.
Any material changes to privacy will be reflected in an updated privacy policy.
Data We Collect
Personal Information You Provide
Account Information
- Name, email address, password (encrypted)
- Username, profile photo or avatar
- Preferred language and theme settings
Educational Profile
- School, institution, or company name
- Student or employee ID
- Role (student, educator, administrator)
- Grade level or department
Information Collected Through Platform Use
Learning Data
- Course enrollments and progress
- Content viewed and time spent
- Assignment submissions and responses
- Quiz and test results
- Grades and completion status
- Learning patterns and pace
Interaction Data
- Login times and session duration
- Pages visited and features used
- Discussion forum posts
- Live chat messages
- Favorites and bookmarks
- Notification preferences
Device and Technical Information
- IP address (for security)
- Browser type and version
- Session logs across devices
From Your Organization
- Student or employee rosters
- Enrollment data and class assignments
- Access permissions
From Authentication Services
- Basic profile information if you use single sign-on (SSO)
How We Use Data
Providing Educational Services
- Create and maintain your account
- Provide access to courses and content
- Track learning progress
- Auto-grade assignments, quizzes, and tests
- Generate certificates and credentials
- Enable communication features
AI-Powered Personalization
- Recommend relevant content
- Analyze learning patterns
- Identify strengths and improvement areas
- Suggest optimal learning paths
- Tailor content difficulty to your level
Analytics and Insights
- Provide progress reports to learners
- Give educators class analytics and engagement metrics
- Offer administrators institutional dashboards
- Track learning outcomes
Safety and Security
- Protect against unauthorized access
- Detect and prevent fraud
- Monitor for suspicious activity
- Enforce our Terms of Service
Third-Party Cookies
We use cookies and similar technologies. You can control these through your browser settings.
How to opt out:
- Block cookies in your browser settings
- Use privacy-focused browsers or extensions
Third-Party Links and Sites
Our platform may link to third-party websites or services not controlled by Edulume (e.g., external resources, video platforms, payment processors).
We are not responsible for third-party privacy practices. Please review their privacy policies before providing them with information.
Security
We implement comprehensive security measures:
- Encryption of data in transit and at rest
- Secure authentication systems
- Multi-device session management
- Regular security audits
- Access controls and monitoring
- 99.9% uptime with automated backups
Your responsibility:
- Choose strong passwords
- Never share your login credentials
- Enable two-factor authentication if available
- Log out from shared devices
- Report suspicious activity to security@edulume.com
No system is completely secure. We will notify you promptly of any data breaches as required by law.
Data Retention
Active Users: We retain your data as long as you use our Services.
Organizational Control: If you're part of an organization, they determine retention policies and may keep data as long as needed for educational records, compliance, or institutional purposes.
After Deletion: When you or your organization deletes an account, personal data is removed within 30 days. Anonymized data may be retained for analytics. Backup systems may hold data for up to 90 days.
Legal Requirements: We may retain data longer if required by law or necessary for legal defense.
Age Requirements
Edulume may be used by minors through educational institutions. We comply with COPPA and FERPA.
- Users must have parental or school consent
- We collect only data necessary for educational purposes
- We do not use children's data for advertising
- Parents can review, correct, or delete their child's data
If you believe we collected information from a child without proper consent, contact us immediately at privacy@edulume.com
Additional Privacy Rights
California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect and how we use it
- Access and receive a copy of your data
- Request deletion of your personal information
- Opt-out of the "sale" of personal information (we do not sell data)
- Non-discrimination for exercising your rights
To exercise: Email privacy@edulume.com with "California Privacy Rights" in the subject line.
European Union, UK, and Swiss Residents (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Data portability
- Object to processing
- Lodge a complaint with supervisory authorities
Legal basis for processing: Contractual necessity, legitimate interests, legal obligations, and consent.
To exercise: Email privacy@edulume.com
Other State Residents
If you reside in Virginia, Colorado, Connecticut, Utah, or other states with privacy laws, you may have similar rights. Contact us to learn more.
Changes to this Policy
We may update this Privacy Policy from time to time.
We will notify you via:
- Email (if you provided an email address)
- Prominent notice on the platform
- Updated "Last Updated" date
Your continued use after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
General Privacy Inquiries: privacy@edulume.com
Data Protection Officer: dpo@edulume.com
Support: support@edulume.com
Security Issues: security@edulume.com
We respond to privacy inquiries within 48 hours and provide substantive responses within 30 days.